Privacy Policy
This privacy policy explains how Vantage Point Consulting collects, uses, and protects personal information when you use our site or this service. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
Data Controller
The data controller responsible for processing your personal data is Vantage Point Consulting, located at 145 Creek Street, Level 10, Brisbane, Queensland, 4000, Australia.
Information We Collect
We collect personal information you provide directly to us. This may include, for example, your name, contact details, and any other information you provide when you interact with our service, such as filling out forms, making inquiries, or registering for services like Leadership Coaching, Interview Skills Training, Corporate Workshops, Executive Coaching, Team Development Programs, or Performance Management Consulting.
We also automatically collect certain information about your use of our site, including technical data such as IP address, browser type, operating system, and details about your visit, such as the pages you view and the time spent on the site. This information helps us understand how our site is used and improve the user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain this service.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions and deliver the services you have requested.
- To improve our site and services, understand user preferences, and develop new features.
- To ensure the security of our site and prevent fraud.
- To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing (relevant under GDPR)
We process your personal data based on several legal grounds:
- Performance of a contract: To provide you with the services you request or to take steps at your request before entering into a contract.
- Legitimate interests: To operate our business, improve our services, communicate with you about our offerings (where permitted), and ensure the security of our site. We only rely on legitimate interests where these are not overridden by your data protection rights.
- Legal obligation: To comply with applicable laws, regulations, and legal processes.
- Consent: Where required by law, or when you have given us explicit permission for specific processing activities, such as signing up for newsletters (if offered, though not specified in services listed) or the use of certain cookies.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing (if applicable), customer service, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
We may also disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of Vantage Point Consulting, our users, or the public.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymise it.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:
- Access your personal data and receive a copy of it.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request data portability (to receive your data in a structured, commonly used, and machine-readable format).
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to provide proof of identity before responding to your request.
Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing behaviour. You can manage your cookie preferences through your browser settings.
Links to Other Sites
Our site may contain links to third-party websites. This privacy policy applies only to our site and services. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Vantage Point Consulting
145 Creek Street, Level 10
Brisbane, Queensland, 4000
Australia